Updated: May 6, 2020
We are in the midst of unprecedented times. We may not be able to control what’s happening around us, but we can control how we support those around us and most impacted by the COVID-19 virus--for Dynamic, that's our employees, families, community, and customers.
Companies like yours have undoubtedly been greatly impacted. It is our commitment to stand with you during this period of uncertainty, to help you navigate this business transition, and to help ensure the safety and welfare of your employees as best as you will trust us to.
We have upped our game and increased our training to learn more about our Partner Suppliers and how their services can help keep your business running. Many have solutions with either temporary or permanent options as well as a free trial for up to 90 days. We can have many companies up-and-running, taking calls in as little as 24 hours and a managed wifi internet connection to ensure a secure connection to the office without concern for a data breach.
When an unexpected event happens your agents are on the front lines taking customer calls. Whether your contact center is the heart of your business; or you need a solid video conferencing solution for your team or a university teaching solution; or you need to set up a pop up a medical clinic or telehealth setting to get through the current pandemic; if you're keeping your IT company working collaboratively, or whether your travel and hospitality company is looking for when "the curve is flat and we can get back to traveling again."
It can be a difficult time for them, as most calls they answer will be from anxious or concerned customers. Exceedingly long call wait times and inability to answer questions add to customers' stress. Now, more than ever, it's important for your customers to be able to quickly reach you, in any situation.
Finally, as always, our team stands ready to support you in whatever internal or customer needs or challenges you face as we weather this crisis and any challenge together. Simply fill in your details here and a representative will reach out to you as soon as possible.