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Installation
Dynamic Telecom offers Siemens® /Rolm® and Nortel installation and support
to
customers nationwide.
Siemens® /Rolm®
Installation and technical support for all Siemens® /Rolm® systems is
available at $75 per
hour. Dynamic Telecom offers substantial discounts for customers who sign service
contracts or purchase prepaid blocks of time for technical support. These blocks
can be
used over an indefinite period of time and provide lower cost service on an as
needed
basis.
Nortel
Nortel Norstar® system support and installation is available by Nortel trained
and certified
technicians at $75 per hour. Dynamic Telecom offers substantial discounts for
customers
who sign service contracts or purchase prepaid blocks of time for technical support.
These
blocks can be used over an indefinite period of time and provide lower cost service
on an
as-needed-basis.
Documents & Guides
Currently updating.
Warranty
We
back all our products with an Advanced Replacement Warranty equal to or greater
than the
manufacturer’s. Although it is very rare, if one of our products is defective
or fails, we will ship a
replacement one to you before you have to return the defective equipment.
New Products
Products that are purchased by Dynamic Telecom directly from the Original Equipment
Manufacturer or its Authorized Distributor "as new" or "like new" are
considered new, and
carry any appropriate new part warranty from the manufacturer.
Refurbished Products and Customer Repair
Refurbished products are those that are not new, but have been refurbished by
Dynamic
Telecom or the manufacturer to “good as new” condition. All refurbished
phones also
include new/unused handset and line cords. Refurbished products offer the look
and
functionality of new products but at a much lower price. And all refurbished
products are
offered with the standard Dynamic Telecom warranty of material and workmanship.
Repair
and Refurbishing
Why buy a new one when we can fix the defect and make it “like new”? Even if you didn’t
originally buy it from us, Dynamic Telecommunications, Inc. offers reconditioning
and repair services on most phones--whether the display has stopped working or
the buttons are stuck. Every item sold or repaired receives a Dynamic Telecom
serial number and is tracked in our computerized system that allows us to monitor
the warranty period for every product we sell or repair. This makes it easier
for our customers by eliminating their need to track services and repairs.
Support
Technical support for all Siemens® /Rolm® and Nortel systems is available by calling 800-383-9229.
Our regular business hours are Monday through Friday from 8:00 AM – 5:00 PM EST.
Dynamic Telecom offers substantial discounts for customers who sign service contracts
or purchase prepaid blocks of time for technical support. These blocks can be
used over an indefinite period of time and provide lower cost service on an as
needed basis. |
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