Warranty Information

Refurbished Equipment

Although uncommon, sometimes parts fail. Therefore, all refurbished hardware sold by Dynamic Telecommunications, Inc. is backed with a two-year warranty unless otherwise noted. See more information in our Return Policy for more information.

New Equipment

In the unlikely event that a piece of NEW equipment is determined to be defective within the first 30 days of receipt, Dynamic Telecom will promptly ship a replacement. After the first 30 days, the manufacturer’s warranty will be honored.

A list of manufacturers, their contact information, and warranty periods is provided below. All returned items must include bags, cables, cords and manuals. Returns must be packaged with comparable high standards that they were received from Dynamic Telecommunications (original boxes and packaging is not required but may be used). Before items are shipped to Dynamic Telecom please include the RMA number on the outside of the shipping box. Refer to our Return Policy for more information on how to request an RMA (returned merchandise authorization).

Some items are backed with a two-year manufacturers' warranty. Every item sold or repaired receives a unique Dynamic Telecom serial number and is tracked in our computerized system, which allows us to monitor the warranty period for each product.